Effective Date: 02.03.2026.
Last Updated: 02.03.2026.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the website:
We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Croatian data protection laws.
1. Data Controller
The data controller responsible for your personal data is:
R PLUS V d.o.o.
Radnički dol 23
10000 Zagreb
Croatia
2. What Personal Data We Collect
We may collect and process the following categories of personal data:
a) Information You Provide Voluntarily
- Name
- Email address
- Phone number
- Company name (if applicable)
- Any information submitted via contact forms or email
b) Automatically Collected Data
When you visit the website, certain data may be collected automatically:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages visited
- Date and time of visit
This data may be collected via cookies and similar tracking technologies.
3. Legal Basis for Processing (GDPR Article 6)
We process your personal data based on one or more of the following legal grounds:
- Consent (Art. 6(1)(a)) – when you give us explicit permission (e.g., accepting cookies, submitting a form)
- Contractual necessity (Art. 6(1)(b)) – when processing is necessary to provide services requested by you
- Legal obligation (Art. 6(1)(c)) – compliance with applicable laws
- Legitimate interests (Art. 6(1)(f)) – improving our website, security, communication
4. How We Use Your Data
We may use your personal data to:
- Respond to inquiries and contact requests
- Provide requested services
- Improve website performance and user experience
- Ensure website security
- Comply with legal obligations
We do not sell your personal data.
5. Cookies
Our website may use cookies to enhance user experience.
Cookies may be used to:
- Ensure website functionality
- Analyze traffic and performance
- Store user preferences
You can control or delete cookies through your browser settings.
Where required by law, we request your consent before placing non-essential cookies.
View our Cookie Policy page here.
6. Data Retention
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Contact form submissions may be retained for customer service purposes but will not be used for marketing without your consent.
7. Data Sharing
We may share personal data with:
- IT service providers and hosting providers
- Professional advisors (legal, accounting)
- Public authorities where legally required
All third-party processors are required to process data in accordance with GDPR.
If data is transferred outside the European Economic Area (EEA), appropriate safeguards (e.g., Standard Contractual Clauses) will be implemented.
8. Your Rights Under GDPR
As an EU data subject, you have the following rights:
- Right of access (Art. 15)
- Right to rectification (Art. 16)
- Right to erasure (“right to be forgotten”) (Art. 17)
- Right to restrict processing (Art. 18)
- Right to data portability (Art. 20)
- Right to object (Art. 21)
- Right to withdraw consent at any time
- Right to lodge a complaint with a supervisory authority
In Croatia, the supervisory authority is:
Croatian Personal Data Protection Agency (AZOP)
Selska cesta 136
10000 Zagreb
Croatia
Website: https://azop.hr
9. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.
However, no online transmission is completely secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those third parties.
11. Children’s Privacy
This website is not intended for children under 16 years of age. We do not knowingly collect personal data from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your GDPR rights, please contact:
R PLUS V d.o.o.
Radnički dol 23
10000 Zagreb
Croatia
Email: markorasic@gmail.com
Phone: +385 98 168 3423